Cancellation & Refund Policy

Effective Date: October 1, 2026

1. Digital Goods Delivery

LunaForm AI form-filling credits are digital products delivered instantaneously upon payment confirmation and validation of your Razorpay Payment ID.

2. Refund Eligibility

If you experience any technical difficulties where credits were not applied, or if our server failed to process your forms after payment, you are entitled to a full refund or equivalent credit replacement within 7 days of purchase.

3. How to Request a Refund

To request a refund, please send an email to niruniru2006@gmail.com with your:

Refunds are processed to the original payment method within 5–7 business days via Razorpay.